Shipping policy
Shipping Policy
Order Processing
Orders are processed within 1-3 business days (Monday to Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times
We offer free shipping on all orders - no minimum, no maximum. Standard delivery typically takes 7-15 business days depending on your location. Delivery times are estimates and may vary due to carrier delays, customs, or other factors outside our control.
Order Tracking
Once your order ships, a tracking number will be emailed to you. Please allow 2-5 days for tracking information to update after receiving your tracking number.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address. If you notice an error, contact us at visirover@gmail.com as soon as possible and we will do our best to correct it before the order ships.
Lost or Damaged Packages
If your package arrives damaged or does not arrive within the estimated time frame, please contact us at visirover@gmail.com and we will work with the carrier to resolve the issue or send a replacement.
Questions
For any shipping questions, reach out to us at visirover@gmail.com.